FAQs
Common questions about Eikodo's brands, products, and services. If you still have any concerns, feel free to send us your questions!
It is a product of Eikodo Vietnam, and quality is ensured under current government regulations.
Eikodo Vietnam is 100% Japanese-owned, and products are manufactured using Japanese technology.
Eikodo Vietnam specializes in hard candy, lollipops, and gummies.
Most of Eikodo products sell very well. Our lemon salt candy and Mogu gummies are especially popular.
Eikodo products are available in Aeon, Co.opmart, Co.opFood, Winmart, Winmart + Kingfoodmart, Familymart, Fujimart, and Kohnan stores, as well as local grocery stores.
No, Eikodo products contain no preservatives or anti-melting agent.
Eikodo is FSSC 22000 certified, a globally recognized food safety management certification.
Yes, Eikodo holds Halal certification for products like Yokubari Fruit Candy, Salt Lemon Candy, Matcha Milk, Mogu Kiwi & Chia Seeds jelly candy, Mogu Lychee jelly candy, Mogu Mango jelly candy, Zoom Mango Lollipops, Zoom Orange Lollipops, Zoom Strawberry Lollipops.
Yes, Eikodo exports to Japan, Korea, China, Taiwan, Thailand and more.
Eikodo candies are produced using the traditional method of Japan, cooked in a copper pot over an open flame. Therefore, occasionally the candies may have some black spots due to burnt sugar. However, since these are burnt sugar, they will not affect health when consumed.
Paper sticks are safer, especially for children and environmentally friendly.
Eikodo sources ingredients from reputable suppliers in Vietnam, including sugar from Son La or Nghe An and malt from certified companies in Nghe An or Tay Ninh.
Eikodo always aims for natural plant-based ingredients, and carrageenan aligns with that vision. Carrageenan is extracted from red seaweed, making the product suitable even for vegetarians.
Yes, many of Eikodo Vietnam's products offer nutritional benefits, such as Yokubari Fruit Candy with Vitamin C, Salt Lemon Candy with Vitamin C, and Multivitamin Candy containing lemon extract, honey, royal jelly and various essential vitamins.
Yes, high-quality transparent packaging options are available.
Yes, customers can report any defects, and we will replace the product if the defect is due to manufacturing.